Privacy Policy - HaroldShipman

1. Introduction

At haroldshipman.com (“we”, “us”, or “our”), we are fully committed to protecting your personal data and respecting your privacy. We uphold the highest standards of data protection and process your personal information in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how your personal data is collected, used, stored, and safeguarded when you interact with our website, products, and services.

2. Scope of the Policy and Data Controller Role

This Privacy Policy applies to all personal data processed through the website haroldshipman.com. We act as the Data Controller for the collection and use of your personal data as described in this document. If you have any questions or concerns regarding this policy or the processing of your information, you may contact us at [email protected].

3. Categories of Data Processed

We may collect and process the following categories of personal data:

a) Usage Data
Information about how you interact with the website, such as browser type, IP address, geolocation data, device identifiers, operating system, pages visited, and session duration.

b) Account Data
Information provided by you during registration, purchase, or account creation, including your full name, address, email address, phone number, and login credentials.

c) Profile Data
Preferences, interests, user behavior on our site, purchase history, reviews, and any other profile attributes created through user interaction with haroldshipman.com.

d) Communication Data
Records of email correspondence, support requests, chat messages, complaint submissions, and other communications made with us.

e) Technical Data
Device information, internet service provider details, connection data, browser configurations, plug-ins, and system diagnostics.

f) Transaction Data
Details about payments made, billing and shipping addresses, payment methods, and delivery confirmations.

g) Preference Data
Marketing and communication preferences, opt-in or opt-out consents, interest in certain products or services, and newsletter subscriptions.

4. Legal Bases for Processing

We rely on one or more of the following legal grounds, as appropriate, to process your personal data:

– Performance of a Contract: Where processing is necessary for the fulfillment of a contract to which you are a party.
– Legitimate Interests: To enhance our services, prevent fraud, ensure network security, and conduct analytics, provided that such activities do not override your rights or freedoms.
– Consent: Where you provide clear and informed consent for specific data processing activities, such as marketing communications.
– Compliance with Legal Obligations: Where required by legal, regulatory, or compliance obligations.

5. Your Rights

Under GDPR and CCPA, you are entitled to the following rights:

– Right of Access: Obtain confirmation as to whether your data is processed and receive a copy of your personal data.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request your data to be deleted under certain conditions (“right to be forgotten”).
– Right to Restrict Processing: Limit how we use your data under certain scenarios.
– Right to Data Portability: Obtain and reuse your personal data for your own purposes across different services.
– Right to Object: Decline the use of your personal data for direct marketing or in cases where we rely on legitimate interests.

You may exercise any of these rights by contacting us at [email protected].

6. Security Measures

We implement advanced technical and organizational safeguards to protect your data, including but not limited to:

– Encryption of data in transit and at rest
– Multi-factor authentication and access control
– Regular data backups and disaster recovery planning
– Staff training on data security and privacy policies

7. International Transfers

Your data may be transferred to and stored outside of your jurisdiction. In such cases, we implement appropriate safeguards, including Standard Contractual Clauses approved by the European Commission or other recognized instruments to ensure your rights remain fully protected.

8. Data Retention

We retain your personal data for only as long as necessary to fulfill the purposes for which it was collected and to comply with legal or regulatory obligations. Specific retention periods include:

– Usage, Technical & Preference Data: up to 12 months
– Account & Profile Data: retained for the life of your account and 6 years thereafter
– Transaction Data: retained for a minimum of 7 years for compliance with financial regulations
– Communication Data: retained for 36 months from the last user interaction

9. Cookie Policy

We use cookies to enhance your user experience. The types of cookies placed on haroldshipman.com include:

– Essential Cookies: Required for core site functionality and secure log-in
– Functional Cookies: Remember your preferences and improve navigation
– Analytics Cookies: Help analyze how users interact with the site for performance improvements
– Performance Cookies: Monitor uptime, speed, and other vital metrics affecting service quality

10. Cookie Management & Compliance

You may manage your cookie preferences via your browser settings or through the cookie management tool available on our website. We comply with GDPR and CCPA requirements by offering opt-in/opt-out consent options where applicable. Note that disabling certain cookie types may impact site functionality.

11. Children’s Privacy

We do not knowingly collect or solicit data from children under the age of 13. If we learn that personal data has been collected from a child without verified parental consent, we will take immediate steps to delete such information. If you believe a child has provided us with personal information, contact us at [email protected].

12. Policy Updates

We may periodically revise this Privacy Policy to reflect changes in law, technology, or business operations. Substantive changes will be communicated via appropriate channels or presented to users during their next interaction with our services. Continued use of haroldshipman.com following policy updates constitutes acceptance of the revised terms.

13. Contact Us

Should you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, you may contact us using the following details:

Email: [email protected]
Website: https://haroldshipman.com

We are dedicated to ensuring full compliance with applicable data protection laws and providing users with clear, transparent information about their privacy rights. Please do not hesitate to get in touch with our privacy team if you have any questions or concerns.